Help & accessibility

A little help
getting settled.

Invite your partner and start now

Create your space, then copy an invitation link or enter your partner’s email and choose Email invitation. Read the access-key notice before sending. Select Enter my space to start using the app while you wait. You can return to invitations from Home until your partner joins.

Goals that update as you go

Matching goals update when you share an appreciation, complete a weekly check-in, or log an activity such as a date or walk together. Use Tracking on a goal to choose the activity it counts. Private reflections and calendar plans do not count. You can still log activities outside the app manually. Daily goals count each day once; matching challenges update from the same shared activity.

Notifications in Microsoft Edge

In Me → Privacy & safety, turn notifications on. Edge may show a small bell or permission indicator near the address bar instead of a large prompt. If blocked, open the site’s permissions and allow notifications, then reload. You can send a test notification once enabled. Windows Do not disturb, notification settings, or browser background settings may suppress banners.

“Show details in notifications” only controls the message preview; it does not turn delivery on. Keep it off to avoid personal details on your lock screen. Quick lock can prevent detailed previews even when the preference is on.

Desktop workspace or app view

Use the View selector at the top of the application to switch between Desktop and App. This changes the layout on this browser and keeps your account and unsaved form fields in place. Small screens remain responsive in either mode.

Sign-in and recovery

Sign in with your passkey. Some devices or passkeys require your recovery key to decrypt the space. If you lose both your recovery key and all devices that can unlock the space, we cannot restore encrypted content. Never send your recovery key to support.

Export, leave, or delete

Open Me → Sign-in & recovery to export your data or delete your account. Read the confirmation carefully. A recipient may have saved their own copy of anything you previously shared.

Accessibility

The website supports keyboard navigation, visible focus, responsive text, and reduced motion. If a control or screen prevents you from using the service, contact support@usinbloom.com with your browser, device, and the action you were trying to take. Avoid including private relationship content.

When an app is not the right support

Us in Bloom is not monitored for crises or abuse. If you feel pressured to share or your device is monitored, seek support using a safe device. For immediate danger, contact your local emergency services.